Customer Support Full Time

Job Description :

As a Customer Service Specialist, you’ll be responsible for promptly responding to customer inquiries with a friendly and helpful attitude.
Your excellent problem-solving skills will enable you to resolve customer issues efficiently, ensuring their satisfaction.
Provide top-notch technical support to assist customers with any challenges they encounter.
Take pride in promoting our game services, highlighting the exciting features and benefits to customers.
Maintain accurate records of customer interactions and track progress to ensure exceptional service delivery.
Collaborate with other departments to address complex customer concerns and provide seamless solutions.

Requirements :

Possess at least a Diploma/ Degree in any field.
Proficiency in English and Mandarin is essential for effective communication.
Mandarin speaking ability is preferred to cater to our diverse customer base.
Fresh graduates and entry-level applicants are encouraged to apply, as we value a collaborative mindset and passion for customer satisfaction.

Job Benefit

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