Customer Service Specialist Full Time

Job Description :

• We are seeking a Customer Service Specialist to provide timely and accurate responses to customer inquiries.
• Utilize your strong problem-solving skills to resolve customer issues with utmost attention to detail.
• Offer comprehensive technical support to ensure smooth gaming experiences for our valued customers.
• Actively promote our game services, highlighting the unique features and benefits to attract and retain customers.
• Maintain meticulous records of customer interactions and track progress for efficient follow-up.
• Collaborate effectively with various departments to address complex customer concerns and provide seamless solutions.

Requirements :

• Possess at least a Diploma/ Degree in any field.
• Fluency in English and Mandarin is crucial for effective communication.
• Mandarin speaking proficiency is preferred to cater to our diverse customer base.
• Fresh graduates and entry-level applicants are encouraged to apply, as we value a positive attitude and eagerness to learn.

Job Benefit