Customer Service Specialist Full Time

Job Description :

We are seeking a Customer Service Specialist to provide timely and accurate responses to customer inquiries.
Utilize your strong problem-solving skills to resolve customer issues with utmost attention to detail.
Offer comprehensive technical support to ensure smooth gaming experiences for our valued customers.
Actively promote our game services, highlighting the unique features and benefits to attract and retain customers.
Maintain meticulous records of customer interactions and track progress for efficient follow-up.
Collaborate effectively with various departments to address complex customer concerns and provide seamless solutions.

Requirements :

Possess at least a Diploma/ Degree in any field.
Fluency in English and Mandarin is crucial for effective communication.
Mandarin speaking proficiency is preferred to cater to our diverse customer base.
Fresh graduates and entry-level applicants are encouraged to apply, as we value a positive attitude and eagerness to learn.

Job Benefit

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